US Return Policy & Exchanges

We want to make sure SAACHI customers are completely satisfied!  unused items can be returned within 20 days of ship date for a full refund, unless otherwise noted.

How to Intiate a Return?

Please email with your Order # included in subject line and body of email.  If the product was damaged please include an image.  SAACHI's customer service team will be in touch within 1-3 business days.

You’re also welcome to use the shipping method of your choice in place of our pre-paid return labels. Please include shipping label, information why you are returning and product in original packaging.

Please address all returns to:
56 Lafayette Ave.
Suite 210 c/o SAACHI
White Plains, NY 10603

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