US Return Policy & Exchanges 

Return policy

Our priority is your satisfaction!
Here are the key points of our return policy:

• Unused items can be returned within 20 days of the order’s delivery date for a full refund unless otherwise noted
• For orders over $100, a $8 restocking fee will be applied upon return

3 Ways To Initiate Your Return:

1) Email:
*Please include name and order # in the email for a quick and easy return process.

2) Call us - Phone: 914-220-8656

Or Click Here To Initiate Your Return Through Our Website without contacting us 

Return Address:
56 Lafayette Ave.
Suite 210 c/o SAACHI
White Plains, NY 10603

For Damaged Items:
If the product was received damaged, please email us as soon as possible and send us an image of the damaged product to ensure a full refund. SAACHI's customer service team will address your concern promptly within 1-3 business days.

You’re also welcome to use the shipping method of your choice instead of our pre-paid return labels. Remember to include the shipping label, information on why you are returning your item(s), and the product in its original packaging.

Sign up for our newsletter and get 20% OFF your first purchase