US Return Policy & Exchanges

We want to make sure SAACHI customers are completely satisfied!  unused items can be returned within 20 days of ship date for a full refund, unless otherwise noted.

How to Intiate a Return?

Please email or call us at 914-220-8656 to initiate your return. 

Click here to email us:

Please include your Order # and Name in the email to ensure the quickest and easiest return of your items.

Damaged Items: If the product was damaged please include an image. SAACHI's customer service team will take care of your concern within 1-3 business days.

You’re also welcome to use the shipping method of your choice instead of our pre-paid return labels. Please include the shipping label, information on why you are returning your item/s, and the product in it's original packaging.

Return Address:
56 Lafayette Ave.
Suite 210 c/o SAACHI
White Plains, NY 10603

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