US Return Policy & Exchanges 

Return policy

We want to make sure SAACHI customers are completely satisfied! Unused items can be returned within 20 days after your orders been delivered for a full refund, unless otherwise noted. 

3 Ways To Initiate Your Return:

Email: Click here to email us at:

Call Us: Click here to call us at: 914-220-8656

Or Click Here To Initiate Your Return Through Our Website 

Please include your Order # and Name in the email to ensure the quickest and easiest return of your items.

Return Address:
56 Lafayette Ave.
Suite 210 c/o SAACHI
White Plains, NY 10603

For Damaged Items:
If the product was recieved damaged please email us as soon as possible and send us an image within your email of the damaged product to ensure a full refund. SAACHI's customer service team will take care of your concern within 1-3 business days.

You’re also welcome to use the shipping method of your choice instead of our pre-paid return labels. Please include the shipping label, information on why you are returning your item/s, and the product in it's original packaging.

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