Returns & Exchanges
Return Policy:
We want you to love your SAACHI purchase! If something isn't quite right, we're happy to help you return it for an exchange or store credit.
Important Information:
- Return window: All unworn items with tags intact can be returned 20 days from the date of purchase, accompanied by the original invoice or packing slip
- Damaged items: If your item arrives damaged, please send a picture to contactus@saachistyle.com within 5 days of receiving it. We'll send you instructions on how to return it.
- What can't be returned:
- Items marked as "Final Sale"
- Custom-made or personalized items
- Items purchased from other websites
- Items returned after 20 days
- Items without tags or a receipt
How to Return:
- Use one of our 3 ways to initiate your return: email us at contactus@saachistyle.com, call us at 914-220-8656, or initiate your return through our website
- Please address all returns to the following:
56 Lafayette Ave
Suite #210
White Plains, NY 10603
- Once we receive your return, we'll process it within 20 business days.
- You'll receive an email notification when your return is complete.
Exchanges:
Currently, we can only exchange items for the same item in a different size or color (subject to availability).
Store credit:
Store credit never expires and can be used on any future SAACHI purchase.
Price adjustments:
We can offer store credit for price adjustments within 10 days of purchase.
Contact us:
If you have any questions about our return policy, please don't hesitate to contact us at contactus@saachistyle.com.
Changes:
SAACHI reserves the right to change the privacy policy at any time.
SAACHI by In Things Corp
56 Lafayette Ave | Suite #210 | White Plains, NY | 10603 | info@inthingscorp.com
